Shipping policy

Shipping Policy

We currently ship to addresses in the United States only.

Shipping rates

The exact shipping cost for your order is always shown at checkout before you pay. Each subscription refill ships for $4.95.

Processing time

Orders are processed within 1-3 business days.

Delivery time

Most US orders arrive within 3-7 business days after they ship. Delivery times are estimates and can be affected by the carrier, weather and holidays.

Subscription refills

Each refill is 1 bottle and ships on the schedule shown at checkout (every 28 or 30 days, depending on the product). We email you 3 days before each refill so you can update or cancel first. You can cancel at any time.

Tracking

You will receive a tracking number by email as soon as your order ships. If your package has not arrived within the expected window, email hello@shopvenoria.com with your order number and we will trace it for you.

Wrong address or lost packages

Please check your shipping address before you place your order. If a package is returned to us because of an incorrect address, we will contact you to arrange reshipment. If a tracked package is confirmed lost by the carrier, we will send a replacement.